With a big selection of casinos offering online gaming services, it is often hard to separate trustworthy ones from brands, leaning towards questionable business practices. To make a choice of right operators easier, a team of KeyToCasino’s researchers conducted a unique study, which made a big impact on online community, and turned out to be one of the most discussed ones. The results of this research demonstrated – brands owning a poker room in addition to regular casino games will most likely be more reliable.
This study is based on a thorough analysis of 798 casinos owned by 337 companies. For every separately taken operator, KeyToCasino’s team figured out, whether there was a connection to a poker room, or not. Then every operator was analyzed by such parameters as the quantity of depositing methods and currencies, payout time, withdrawal limits, and languages. Finally, over 4.000 posts from real customers sharing their experience from playing at evaluated casinos were pulled out from the forums, and sorted into negative and positive feedback.
Among casinos participating in the research there is Betway casino. Licensed by MGA and UKCG, the brand has both casino entertainment, and a Poker room. The operator’s website offers services in over 15 languages for a wide geography of users – from Betway casino Canada to Betway casino UK. Players may take advantage of numerous depositing methods, as well as unlimited monthly withdrawals.
These Betway casino facts lead us to the essence of significant differences between casinos with poker rooms, and standalone casinos. The first ones will 9% more likely speak the player’s language, and 15% more likely offer the deposit method and currency satisfying the specific demands of the customer because the selection is so much bigger.
As to other substantial findings of the study, withdrawal limits at casinos with poker rooms are usually above 500k, while players at standalone casinos will most likely face more severe limitations. Another point worthy of attention is that payout time for regular casinos is on average two days longer than for those with poker.
Both types of casinos were also compared based on the percentage of feedback left by the players. Turns out that casinos with poker rooms get positive comments in 57% of the cases as opposed to 49% of satisfied replies left at standalone casinos. Also, the percentage of unresolved complaints is higher at standalone casinos – 38% contrasting with 30% at casinos owning poker.
For example, statistics shows that Betway casino complaints are in over 70% of the times successfully solved by the support group. Betway casino is also accredited at CasinoMeister, where it is rated 7.2 out of 10, and cooperates with such supervising authorities as eCOGRA and IBAS.
Another important point proven by the research is the non-payment risk – in standalone casinos it reaches 11%, while operators with poker in most cases manage to boil it down to 4%.
With all facts taken into consideration, it is obvious that casinos with poker rooms are more likely to be flexible in terms of language, currency, and depositing. They are statistically faster and safer when it comes to payouts, and give more freedom in questions regarding withdrawal amounts.
Surely, even this study does not give 100% guarantees, and before choosing a casino, players are advised to check the operator’s history and reputation. Nevertheless, facts mentioned above will help in narrowing the search down, and if a choice is possible – preferring casinos with poker rooms over standalone ones.
HPG ADMIN on December 7, 2016