Is it Safe to Use Neteller When Gambling Online?


Digital wallets are some of the most popular payment methods at online casinos. They are fast, cheap and reliable. Crucially, they’re also available at nearly every online casino. Neteller, owned by the same company that runs Skrill—Paysafe Group—is a great example.

It launched in 1999 as a Canadian startup set to process payments for the then new online gambling industry. In 2004, it relocated to the Isle of Man where it has remained even after its acquisition by Paysafe Group in 2015. Is Neteller a great payment method for online gambling? We’ve answered this question in-depth below.

Security and Trustworthiness

Neteller is a secure payment method. It secures payments by encrypting your data through Secure Socket Layer (SSL). What’s more, it has advanced security tools designed to detect phishers, hackers, malware and suspicious users.

By law, Neteller is also required to keep your money in safe bank accounts. On the other hand, it gives you login scripts to help limit access to your account. While it advises you to use strong passwords for your accounts, Neteller also provides an option to add 2-Factor Authentication.

With that in mind, Neteller is a trustworthy company. It has been processing payments to and from online casinos since 1999. It rarely attracts controversies. Instead, it has built a solid reputation as a reliable banking option for casino players.

Supported by Trusted Online Casinos

One attractive quality about Neteller is that it works with hundreds of reputable online casinos. These operators wouldn’t work with Neteller if they doubted its safety and reliability. Instead, they love the company because it provides safe, reliable banking to their customers.

To provide some clarity, not every e-wallet is excited to work with online casinos. Some companies frustrate you if they get a hint you plan to deposit money to a casino. Neteller has a different attitude. It supports gambling payments whole-heartedly.

That said, not all Neteller casinos are created equal. Some provide higher betting limits than others. They have varying bonuses, payout speeds and game variety. If you’re looking for the best Neteller casinos in the UK, check out this website: https://bestcasinobonuses.co.uk/neteller/. It ranks multiple Neteller sites by ratings while also providing vital information about each company—bonuses, games, and mobile compatibility.

Smooth Banking Process

Another reason Neteller has the trust of millions of casino players is that it provides consistently smooth banking. Creating an account takes only a few minutes. After that, you can fund it through numerous options: Euteller, eps, Visa, MasterCard, Wire transfer, Trustly, Paysafe, giropay and Pay by Mobile, to name a few.

There’s a 2.5% fee for funding your account through these e-wallets. However, Neteller doesn’t charge you to complete payments to online casinos. The transactions are instant, meaning there no delays between the time you fund your casino account and the time you start to play.

When it comes to Withdrawals, Neteller lacks full control on the process. Casinos decide how much you can withdraw, whether to pay fees and how long it should take to process money to your account. Usually, fees range from 1% to 3% while the withdrawals process takes one to three days.

Impressively Personalized

Neteller isn’t the only safe digital e-wallet for casino players. But it provides more than just security. It’s a personalized e-wallet that allows people from numerous casinos to make digital payments conveniently. Let’s start with multi-country support.

Neteller operates in 50+ countries. It lets casino players in these countries to use their local languages to make payments—language support is limited to major languages like English, Spanish and French. It also supports multiple currencies, from the GBP to Euro, dollars to crypto.

Supporting multiple countries and languages not only helps reach a wider audience. But it makes its services more appealing than the alternative companies.

VIP Rewards for Loyal Customers

Neteller knows how to treat its customers. If you make payments regularly through the e-wallet, you stand a chance to get into a VIP program that comes with discounted fees and promotions. For example, Silver VIP customers can send money worldwide with zero fees charged.

Vitally, they also get a dedicated manager for customer service. This manager answers all your questions about sending and receiving money using Neteller. They can also help you score discounts and get into promotions with cash prizes.

That said, Neteller’s VIP program is for true high-rollers. The Silver level we mentioned above is for people who regularly spend up to $15000 every three months. By comparison, the Gold level requires limits of up to $45,000. The highest VIP levels are Diamond and Exclusive, both with limits of $150,000 and $600,000 respectively.

Bonus Availability is mixed

Although Neteller is a safe and reliable e-wallet, it’s not always the best banking option for casino bonuses. Some operators won’t give you a bonus if you use Neteller or Skrill. The explanation is that these two related e-wallets are popular with people that like to exploit bonuses due to their fast cashout speeds.

Truth be told, the relationship between Neteller and casinos is changing. There’s a growing number of online casinos with bonuses for Neteller Players. The list is small compared to PayPal, Visa, MasterCard or Trustly. But that’s alright—you can get a bonus with Neteller.

Whether you receive a good or bad bonus to play slots and poker depends on your casino choice. Take time to compare casinos before you claim their offers. Read each bonus terms as we mentioned. It will help you separate attractive from exploitive bonuses.

24/7 Customer Service

Being a VIP customer gets you the best customer service from Neteller. But that doesn’t mean the e-wallet ignores everyone else. One of the marks of a safe payment method is maintaining a reliable customer service department.

Neteller provides customer service through multiple channels. There’s social media. Then there’s email support. Neteller also features a knowledgebase where you can get answers to frequently asked questions. According to reviews, Neteller’s support staff attracts mixed reviews, meaning some people are satisfied. Others feel the company could do with some improvements.