| Can we access the Poker
Games from a mobile phone? |
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Very soon you will be able to play
fully featured limit Texas Hold'em poker on compatible mobile
phones. Battle against all the other PokerRoom.com players or
take on up to nine computerized opponents.
Bring your
best game with you wherever you go!
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| Who will I be playing
against? |
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You will be playing against
PokerRoom.com members. You can join any of the play money or
real money tables available on-line. You will potentially be
playing with both mobile and home users. In the future we also
will offer access to real money tables.
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| Where do my winnings go?
|
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All winnings are cashed out to your
PokerRoom.com play money account. Just log in to My Account the
next time you have access to the internet and you will find
them there.
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| How can I get more Play
Money? |
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Youwill have to do this from your
computer. Simply log into My Account . There
you can refill your play money account twice a day up to 1000
credits. Or if you need a little more play money you can make
a real money deposit and we will top up your play money to
10'000. This offer is available once per 24hrs.
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| What kind of poker can I
play on my Mobile phone? |
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You can play Limit Texas Hold’em. The
only valid bet/raise is the current limit, for example $5 on
the first two rounds in a $5-$10 Hold'em game. There may be a
maximum of 4 bet/raises in a round of betting. This includes a
bet, raise, re-raise and a cap.
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| Do I still have to pay
rake when playing on my Mobile phone ? |
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Yes you do still have to pay rake.
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| What happens if I receive
a phone call whilst playing? |
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On most handsets this will be treated
as if you lose your connection – but on some the game will
continue in the background until you are done talking. See the
FAQ entry “What happens if I lose network coverage?” as well
for more information.
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| Are there extra costs for
using the mobile client? |
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We do not cahrge you anything.
However your wireless operator might charge you for data
transfer between your handset and our poker servers. Our
Mobile Poker games use roughly 350-900 Kb per hour of game
play.
Your operator might also charge you for the
download. Please contact your operator for more information.
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| What happens if I lose
network coverage? |
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If you lose connection, you will have
an extra 30 seconds to reconnect on top of the regular time
allotment for acting.
If you time out during a hand,
whether connected or disconnected, your hand will be check /
folded.
If you are not re-connected before a hand
commences, you will be dealt cards and a blind ante will be
posted. There is no rule against choosing to sit out – so you
will continue to have blinds and antes posted, as well as
cards dealt, in other words you will check /fold until you can
get re-connected.
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| My phone model is
supported, but it doesn't work. Why? |
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It’s possible that various operators
and manufacturers do not allow 3rd party downloads. Here is a
list of links to configuration tools from various operators:
AT&T
Wireless
T-Mobile
Cingular
Vodafone
Here is a list of other links to information
regarding configuration for various mobile phones:
Sony
Ericsson
Nokia (USA)
Nokia
(Europe, Africa and the Middle East)
Motorola
(Europe)
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| The display on my handset
keeps going dark while I'm playing, why? |
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Keeping the screen lit uses up more
batteries than otherwise, so most phones make the display dim
if the user has not pressed any keys for a while. If you are
annoyed by this option, please check your handset manual for
instructions of how to turn off this option.
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| How can I make sure no one
but me plays the mobile poker game? |
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When you run our Poker games it will
ask you to enter a personal pin code. Do not give this pin
code to anyone. Treat it as a bank card pin code.
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| What happens if my phone
is stolen? |
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PokerRoom.com is not liable for any
losses due to misplacement or theft of personal pin codes or
mobile phones.
In case of theft, you can block mobile
access to your account under "personal settings" on the My Account page.
Otherwise, please contact customer support and we will block
mobile access for you.
In case of theft, please
contact support so that we can block mobile access to your
account until further notice.
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