myCitadel Review

About myCitadel

myCitadel is a personal web-based cash account that you can fund directly from your bank account or via other methods. You can immediately use the funds to shop online or transfer them to your friends or relatives. Developed by Citadel Commerce, the leaders in online payment processing and developers of Citadel Checks, myCitadel is simple and secure. It's FREE to sign up, and FREE to pay. myCitadel currently accepts Bank Deposits, Visa, MasterCard, Electronic Funds Transfers and other local payment methods in many countries using local currencies.

  • Secure - Your information is encrypted and, unlike some other online payment solutions, payments are sent without sharing any personal or financial information.
  • Free Account Set Up - Account set up is quick, easy, and, best of all, itís free.
  • Depositing Funds - You have multiple options for depositing funds to your online wallet, including Direct Deposit, Bank Transfer, and Credit Card.
  • Paying a Merchant - After you add funds to your online wallet you can make a payment to any merchant site that supports myCitadel Wallet.
  • Deposit - You can also instantly transfer funds direct from your checking account (U.S. & Canadian residents) or credit card (all countries) to your merchant account for FREE by using mycitadel Express Pay.
  • Withdrawing Funds - Moving cash from your online wallet to your bank account is easy, secure, and you can do it at any time.
  • Money Transfer - You can safely send money to anyone with a valid email address even if they do not have a myCitadel Wallet account.
  • Multi-lingual - With multi-lingual support, myCitadel Wallet is available in English, French, Spanish, German and Turkish.
  • Multi-currency - Use your local currency for e-commerce payments. myCitadel Wallet supports USD, CAD, Euros, GBP, RMB (CNY), SEK(krona) with more currencies being added in the near future.
  • 24 x 7 Free Support - Our Customer Support Representatives are always available to assist you with our services via phone, email, or chat.


After the UIGEA, myCitadel kept taking U.S. business, which meant it became a target of U.S. regulators. In 2008, ESI Entertainment Systems Inc., the parent company to online payment processors Citadel Commerce Corp., has settled with the United States attorney generalís office for $9.1 million for violating portions of the Wire Act. As part of the agreement, ESI has agreed to help the USAO with further investigations. Criminal charges against the company will be waved in December 2009 if the company cooperates fully.

ESI had allegedly processed more than $2 billion in Internet gambling payments since it was founded in 1999. The company went public in 2006 and was charged with using the wires to transmit interstate and foreign commerce wagers on behalf of people engaged in the business of wagering, conducting an illegal gambling business, conducting international monetary transactions for purposes of promoting illegal gambling, and operating an unlicensed money-transmitting business. About 80 percent of the payments that were processed by Citadel were done by customers located in the United States.


myCitadel was never (and still isn't) a very popular ewallet option for online poker players. It is hard to gauge their reputation based on the lack of feedback from the poker community. Even though there is no particular reason to think they aren't solid, the lack of positive feedback from poker players by itself is enough to warrant caution in using them.


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Account Funding - myCitadel

HPG ADMIN on March 5, 2013