Im having a hard time understanding why people are bashing this site. I have been playing on this site for a long long time. I have never had a problem cashing out. I have never had any type of idea there was cheating going on. I have friends that play here and they love it too. When you look at sites like party poker....come on.....they are terrible. All the other sites have poor table design. Customer support has always been very helpfull. you Must call them, cause the email process is very slow. I do not plan to leave this site.