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  #39  
Old 10-08-04, 06:00 PM
donquixote34
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PP is a total joke and won't handle a situation fairly if it occurs.....a couple weeks back, I was in a $100 buy in limit tourney, about 90 players, $9K prize money......I was in 4th chip position when the tourney had reached 19 players ( top 10 in the $$ )....the tourney froze for about 45 minutes, they let it continue, and one player was able to not be frozen during this time and to his surprise and a couple observers, he was able to quadruple his chip stack by swallowing the entire 10 player table's blinds during that time while all other players not only couldn't do anything about it, they didn't even know it as happening until 45 minutes later, when we all returned, saw what had happened, everyone complained, I had already contacted their support twice during the freeze and now was frantic after seeing what had happened and was on the phone again with them....the ended up doing, nothing, letting the tourney go on, I finished 12th out of the money after having my chip stack illegally crippled....complained for FIVE HOURS of my personal time following up thru their customer support ( all of whom are from Indian descent and NONE of which knew anything about poker, including all of their supervisors )...they offered to refund my entry fee of $100, when I had paid $100 + 9 and was in a chip position worth almost $500 based on remaining chip counts at the time of freezethe above info has already beens sent to most major poker sites, tournaments, magazines, and online gambling watchdogs...thought the members here should know alsogl luck all