|
Help!! I opend an account and over a period of 3 weeks deposited $750. Well I kept getting run down in live hands and busting out on the bubble in tourneys. I was down to $50 left and finally had a good run one night and ended up with $650.00. I requested a withdraw back to my bank account and it was denied without a reason. I made a request again and did this 5 times. Each time it took over 2 days for them to respond and they continually denied my requests without a reason. Finally after threatening e-mails they got back to me and told me that my account had been closed and my monies were seized. Apparently they never closed my old account from 2006. The last time I used it was in July of 2006 and I requested in August that it be closed. Their response was that they don't allow multiple accounts, which I understand, but I didn't think I had one. And furthermore, why did they not notice anything when I made over 10 deposits in the last three weeks to my new account. They never refused to accept my deposits, but the minute I wanted to withdraw there was a problem. In their email to me they stated that I could transfer my money to my primary (old) account and play there, but they haven't done it. I made the request over 3 days ago and no one has responded. My money is still out there and I don't know what to do next. Has anyone had a problem like this in the past? I will do everything in my power, including legal action to hold them accountable. They shouldn't be able to do this to hard-working, honest people.
|