Like Dean (Comment dated 11/06/04) I too cashed out and have not been allowed to win since. I rarely get playable hands now and if I do, I'm typically beat on the FLOP. However, I've noticed this to be the case at a few other sites so I just walk away from it for a few weeks. The graphics are horrific and the playing experience frustrating. Also BEWARE, I've noted that there's a good possibility of hackers at this site.