Software and ease of use is a 10...the rating is downgraded by the "random" card draw. It seems the site has a slot machine mentality when it comes to whether you win or not. I play mostly tourneys, and I always go on streaks of losing every time to winning every time, determined by which side of the 2-outers on the river you are on after all-in bets. Would not recommend to the good player, too much luck involved at this site, the worse you play, the more you get paid off.