**** good ****
play with pros
neat gameplay features (avatar, backgrounds, skins, interface
min players' time for maximum effectiveness
random number gen ok
graphic (32 bits) ok
small tables
hight limits
blind structure ok
few pop ups
some beginners' tips/articles
decent amount of online player at very late night
news board ok payout ok

**** bad *****
one of the most expensive rake in online gameroom
customer support sucks
payout for freroll/too few freeroll sucks
rewards sucks (tshirts hats jacket etc...)
too many good/bad players at one table
lack features in handhistory (reviews, ratio analysis, scores system)
need better people search engine (time online, pros seach lack Multiplatform (mac os, linux, red hat, etc)
few pennies or very mirco limit games
need more players with pro interactions
need more beginners help guide
need a higher limit playmoney level still lack some types of poker games, such as pineapple, draw five etc... i got banned too ...