Responsible Gambling

Warning Signs

Do you know the warning signs of problem gambling? Disruptive to the individual, family, social and work life, problem gambling can develop in anyone and does not discriminate against gender, age, social, ethnic or economic groups. Risks vary for each individual.

These 10 questions have been developed to help individuals determine whether they have a gambling problem.

  1. Have you been preoccupied with thoughts of gambling while doing other things?
  2. Have you been restless or irritable when unable to gamble?
  3. Have you hidden your gambling from family members?
  4. Has gambling created conflict and unhappiness in your life?
  5. Have you tried to stop gambling but have not been able to?
  6. Have you gambled to obtain money to pay debts or solve other financial problems?
  7. Have you needed someone else to bail you out of a gambling debt?
  8. Have you ever borrowed money and not paid it back as a result of your gambling?
  9. Have you been unable to pay bills due to gambling losses?
  10. Have you ever thought you might have a gambling problem?

If you answered 'yes' to any of the questions, you may be at risk for developing a gambling problem. The more questions answered 'yes', the greater the likelihood you already have a gambling problem.

Stay in Control

We believe that gambling should always be an enjoyable leisure activity. Remembering these simple tips can help make sure your gambling doesnít become a problem.

  1. Gambling should be entertaining and not seen as a way of making money.
  2. Bet sensibly and never chase your losses.
  3. Only gamble what you can afford to lose. Use Deposit Limits to manage the amount of money you spend.
  4. Monitor the amount of time you spend playing. Set up Reality Checks to remind you how long you have been logged into your account.
  5. Balance gambling with other activities. If gambling is your only form of entertainment think about whether you are still having fun.
  6. Take regular breaks from gambling. Gambling continuously can cause you to lose track of time and perspective.
  7. Donít gamble when under the influence of alcohol or when youíre upset or depressed.
  8. Think about how much money you spend gambling. You can track your activity in your Online Account History.
  9. If you need to talk to someone about problem gambling then Contact our customer service team or a problem gambling support service.


You must be at least 18 years old to gamble.



BeGambleAware aims to promote responsibility in gambling. They provide information to help people make informed decisions about gambling and where to go for support and advice. Further information can be found at

Gambling Therapy

Gambling Therapy offer online support to anyone addicted to gambling and those who show problematic gambling behaviour. Further information can be found at

Gamblers Anonymous

Gamblers Anonymous provide confidential face-to-face counselling to anyone who is affected by problem gambling. Gamblers Anonymous can be contacted at